Frequently Asked Questions

  • Our standard time for production of your gown is 4-6 months, depending on the style.

    Should your gown need to be produced in a shorter timeframe, we will advise as to whether this can be accommodated. Please email info@ellinicole.com.

  • All our gowns are custom made to order, therefore customizations are absolutely possible! Changing fabrics, combining tops and bottoms, changing necklines, adding or removing sleeves, extending or shortening trains changing colors or underlay colors and more!

  • We courier worldwide through trusted couriers. it is preferable that brides try the gowns at one of our retailers and place an order through them, however if you are not located near one of our retailers then we can deliver directly from our studio. Please contact us for more information.

  • We work on UK and USA standard sizes. UK sizes 8 – 28; USA sizes 4 – 24. Some styles are able to be made outside of this range – please enquire with your retailer or email us!

    Professional alterations will be required on the finished garment in order to ensure your gown is perfect for you, ensure there is enough time for this.

    Please allow up to 2cm production tolerance on sizing. Should your bust, waist and hip measurements fall under different size brackets, we do offer split sizing as well as made to measure.

  • Find a stockist closest to you here. Alternatively you can place an order with us directly by emailing info@ellinicole.com, if there is no stockist in your area.

    To become a stockist, please also email info@ellinicole.com.

  • If you are ordering directly, we will guide you step by step to determine the closest standard size to your body, including measurement guidelines and a video demonstrating how to take your measurements correctly.

    We offer an online consultation over a video call to guide you if necessary. For direct orders email us on info@ellinicole.com.

Book an appointment

We’d love to welcome you to our Johannesburg studio for your exclusive bridal appointment and see you become an Elli Nicole bride. We offer three appointment types, from ready-to-wear to couture and varying between 90-120 minutes.

You will always be warmly welcomed to the studio by Elli-Nicole with a glass of bubbly or beverage of your choice. The studio can accommodate the bride and three lovely guests comfortably.

If you are not based in South Africa and are looking for a stockist near you, find our stockists here or contact us: info@ellinicole.com

We can’t wait to see you soon!

Book an appointment